Verdigris is on a mission to sustain and enrich human life through responsive energy intelligence. Our AI sensors automate energy management and predict unseen equipment failures in mission-critical buildings. This is a critical step for autonomous, sustainable environments responsive to their inhabitants.
About you
As an Enterprise Customer Success Manager, you will enable the success of our most valuable partnerships and customer relationships. You will assist our largest customers in maximizing the value they get from our product. You will explore novel applications of our product to make valuable contributions in the buildings they operate. The Verdigris Enterprise Customer Success Manager is accountable for establishing and maintaining a long-term relationship with our enterprise customers to guarantee their satisfaction, retention and growth.
As part of the broader Growth team, you will convey the customers’ voice and valuable feedback on products and service improvements to sales, marketing and product teams. This is an opportunity to lead via influence, aid in driving growth strategy, cultivate best customer success practices, and earn respect for your input.
About the Growth Team
At Verdigris, we organize as small agile teams, typically sized between 3-8 people. The Growth team’s mission is to improve our rate of product adoption and demand by helping customers realize value from our service. Our team is multi-functional with broad skills in building a scalable customer facing organization. We’re searching for the right teammate to share our collaborative focus. While you have a skill set and passion for enabling customer success, you will be relied on to collaborate on other growth related responsibilities.
Applying to Verdigris is a chance to make an impact by joining a mission-driven startup. We’re aggressively innovating for the energy management industry hoping to affect climate change. Verdigrisians aim to be ego-free authorities in our fields. We take our work seriously and strive for an opportunity-filled environment supportive of curious minds.
You can expect thoughtful, hardworking and funny teammates. When we are not sheltering-in-place, you can usually find someone to tour our historic NASA campus or make empanadas from scratch. We value differing perspectives and embrace candid, direct, and constant feedback. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, origin, gender, orientation, age, or status.
