Our Mission and Vision:
At Verdigris, we're on a mission to make buildings smarter and more efficient. We envision a world where our advanced technology drives sustainable energy usage, reducing the global carbon footprint. Join us on this journey to revolutionize energy management and contribute to a greener planet.
About you:
You are a seasoned leader with a profound understanding of customer success, product and technology, a passion for technology and sustainability, and a strategic mindset focused on delivering customer value and driving growth. With extensive experience in customer-facing roles, you're adept at building strong relationships, maximizing customer value, and directly contributing to the company's revenue and strategic objectives.
Your Role on the Team:
As the Head of Customer Success and ESS, you'll spearhead our customer engagement strategy and oversee a compact team dedicated to delivering an outstanding customer experience. Reporting directly to the CEO and accountable as a member of the executive steering committee, you'll manage a streamlined group of customer success professionals, implementation experts, and advanced deployment teams. You'll directly manage several of our largest customer engagements, and contribute significantly to our overall financial targets.
You'll be expected to provide comprehensive reporting on various aspects of customer satisfaction, customer retention, and team performance to the senior leadership and other stakeholders, ensuring transparency and alignment with our strategic goals.
Applying to Verdigris is a chance to make an impact by joining a mission-driven startup. We’re aggressively innovating for the energy management industry hoping to affect climate change. Verdigrisians aim to be ego-free authorities in our fields. We take our work seriously and strive for an opportunity-filled environment supportive of curious minds.
You can expect thoughtful, hardworking and funny teammates. When we are not sheltering-in-place, you can usually find someone to tour our historic NASA campus or make empanadas from scratch. We value differing perspectives and embrace candid, direct, and constant feedback. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, origin, gender, orientation, age, or status.
