About Us:
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!
What are we looking for?
SentinelOne has a unique and exciting opportunity to join the rapidly growing Global Support and Services (GSS) organization. The Provisioning Operations team within GSS is responsible for Product and Service Provisioning for the GSS department.
The Provisioning Operations Intern is responsible for provisioning, migrating, and terminating customer access to SentinelOne products and services.
What will you do?
- Validate purchase details of new and renewing Customers to deliver their purchased products and services
- Maintain provisioning SLAs and provide the highest level of customer service
- Coordinate with account teams, partners, and products to ensure entitlements are reaching the correct stakeholders
- Set up, configure, and convert product instances to align with purchase
- Review and analyze customer entitlements for accuracy and compliance
- Provide necessary, meaningful, and high-quality updates and responses to the Provisioning and SentinelOne Community emails
What skills and knowledge should you bring?
- Detail-oriented with impeccable written and verbal communication skills
- Strong team player but still a passionate self-starter
- Thrives in a fast-paced environment and can work to prioritize independently
- Ability to provide constructive feedback with no hesitation
Why us?
Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including:
- 1:1 mentorship
- The opportunity to expand your knowledge and work on challenging projects
- Training and Development opportunities
- Connections to other recent grads, and employees across the company
- Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
- Fun events!
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.