Our companies are made up of insanely talented people driven to change the world — and many of them are hiring. If you have drive, expertise, and a taste for adventure, we wholeheartedly encourage your interest.
SentinelOne
This job is no longer accepting applications
See open jobs at SentinelOne.See open jobs similar to "Customer Experience Engineer - CR" DCVC.About Us:
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!
***Candidate must reside in Costa Rica***
About the Team
Passionate about supporting customers and creating an engaging experience? SentinelOne is growing its Customer Success team and looking for a technical expert to support our Community and Customer Success initiatives.
Our CX Engineers provide support and guidance to customers through a variety of mediums (S1 Customer Community, Reddit, etc.) all focused on creating an engaging experience. In this role you will utilize your technical expertise to address customer questions, develop content to enable customers to better utilize the product, host webinars to guide new customers with onboarding, and more. In addition, you will also act as a valuable resource to our Customer Success team, supporting them and their customers with technical questions and guidance.
We are seeking an individual enthusiastic about customer enablement, eager to ensure their customer voice is heard, and capable of building strong relationships inside and outside an organization. You must be organized, possess exceptional communication skills, able to work cross-functionally, and keep up-to-date on all industry news.
What You'll Be Doing
What We're Looking For
What will separate you from other candidates?
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
This job is no longer accepting applications
See open jobs at SentinelOne.See open jobs similar to "Customer Experience Engineer - CR" DCVC.