About the Role
At Halter, we’re changing the way the world farms - and with that comes a great deal of responsibility to the producers worldwide who trust us with their animals. We’re looking for a highly motivated individual to join our fleet team and help enable faster, better, and more efficient processes for our field returned hardware.
We’re looking for a highly capable and hands-on Hardware Returns Manager to join our Fleet team and lead our end-to-end returns and diagnostic process for field-deployed hardware. You’ll be responsible for managing a team that collects, debugs, and diagnoses returned devices, including collars and tower components, to understand why they failed in the field.
This is both a technical and operational role where you will play a key role in closing the feedback loop between our field performance and our engineering teams, ensuring that every failure is investigated, understood, and used to improve product reliability. This is a key role to enable growth across the globe.
Why our team loves working at Halter
At Halter, we’re committed to creating an environment where people thrive. We offer unlimited paid annual leave, as well as additional wellness days. Each year, every team member receives a $1,000 self-development budget to invest in whatever fuels their personal growth.
We offer six months of fully paid leave for primary caregivers and four weeks of fully paid leave for secondary caregivers, along with a range of additional family-friendly benefits. To support your wellbeing, we offer subsidised health insurance through Southern Cross.
And finally, everyone at Halter is an owner. Every employee is part of our stock ownership plan; when we succeed, you share in that success.
Our office-first approach
Being office-first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships.
We’re office first, not office only. This means that working from the office every day is our default setting, but we flex when needed. Your growth, learning, and impact are truly unlimited here, and a big part of that comes from being together, solving problems, innovating, building context, and constantly learning from each other.
We have a state-of-the-art, dog-friendly office in the heart of Auckland City and a test farm in Morrinsville. Delicious snacks and drinks are readily available.
About Halter
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices and revolutionizing grazing with Halter. People join Halter to do meaningful work. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse Ventures. Join our team
If this opportunity sounds like you, please apply below by sending your cover letter explaining why you’re excited about this role and working at Halter, along with your CV.
If you think you have what it takes but don’t necessarily meet every requirement on this job description, please still get in touch. We’d love to chat to see if you’ll be an epic fit!
