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Element AI
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As a member of our AI Solution Consulting team, you will have a significant impact on our future success by supporting the account SC team in driving Now Assist opportunities and collaborating with Autonomous IT & Security, Core Business Suite, and CRM Solution teams. You will guide revenue growth through a strong partnership with Sales, Product Management, and the executive team.
This is a hands-on technical consultant role focused on pre-sales engagements, providing deep expertise in solution positioning and value articulation during sales cycles. The primary mission of this role is to accelerate NNACV growth by shaping and scaling AI go-to-market motions, ensuring customers clearly understand the business impact of Now Assist and related AI capabilities.
Beyond driving customer success, you will enable field teams to confidently position AI solutions across accounts, raising organization-wide AI sales readiness and ensuring consistent messaging in every engagement.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position, and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals.
To be successful in this role, you have:
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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