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Element AI
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow’s Core Business Workflows (CBWF) — encompassing HR, Workplace, Finance, Procurement, Legal, and other shared services — bring together the essential operations that power the heart of every organization. By connecting people, processes, and systems on a single AI-native platform, ServiceNow helps enterprises deliver seamless experiences, automate repetitive work, and drive strategic outcomes across departments.
As an Advisory Solution Consultant on the Global Solution Consulting team, you will play a key role in scaling field readiness and global enablement across the CBWF business. This role is ideal for someone who loves to be hands-on with technology, enjoys translating product innovation into compelling stories, and thrives in a global, cross-functional environment.
You’ll bring strong technical depth — with the ability to manage and maintain demo and lab environments, validate solution builds, and collaborate with DemoHub and field teams to ensure consistency and reliability across all CBWF assets. At the same time, you’ll balance that technical foundation with domain fluency and storytelling — helping connect the “how it works” with the “why it matters” across HR, Workplace, Finance, and Legal, while leading the shift toward more AI-focused demos and narratives that showcase the next generation of intelligent workflows.
This role is also customer-facing — you’ll facilitate workshops and hands-on lab sessions directly with customers and internal teams, gathering feedback and observing how our demos and experiences resonate in real-world conversations. You’ll also train and enable Solution Consultants globally to deliver these same workshops and labs with confidence and impact. In essence, this role sits at the intersection of deep tech, business context, and customer engagement — translating technology into experiences that bring the platform to life for both customers and the field.
Key Responsibilities
Scaled Global Assets & Programs
Field Readiness & Enablement
Demo Strategy, Storytelling & Technical Execution
AI-Native Sales Cycle Enablement
To be successful in this role you have:
For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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