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Element AI
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
The Team:
The ServiceNow Enterprise Data team builds AI powered data solutions to unlock full value of Enterprise data. This means building capabilities to elevate the automation and experience to build AI-native applications and empowering everyone with Enterprise data to enable data-driven decision making for every persona in the organization.
We are looking for an experienced Technical Product Manager for Enterprise Data team, part of central Data & Analytics team. With a focus on AI, this person will lead the strategy, roadmap, and execution of data and AI platform capabilities that power next-generation intelligent enterprise applications to enable Enterprise Data for every persona and unlock full value of Enterprise data. This role focuses on building scalable, trusted, and AI-ready data infrastructure, enabling seamless integration of GenAI and Agentic AI capabilities ensuring data orchestration, model lifecycle management, and observability.
This is a technical product role and expects the candidate to bring in the hands-on expertise, ensuring enterprise-grade scalability, governance, and performance while delivering customer-centric, impactful solutions that accelerate AI adoption across the organization. The ideal candidate is a strategic thinker, fast learner, adept problem-solver, and obsessed about customer value. This is a unique role to simplify the complexities for the data-world and create value with unlocking enterprise data yet keeping security as the key consideration.
What you get to do in this role:
As enterprises accelerate their AI transformation, the need for scalable, trusted, and data-rich platforms has never been greater. As a Technical Product Manager for Enterprise Data with a focus on Generative AI and Agentic AI, you will define and drive the strategy for AI-native data platform that power next-generation intelligent applications unlocking the full value of Enterprise data. In this high-impact role, you will:
To be successful in this role you have:
Preferred:
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Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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