ServiceNow is changing the way people work and engage. ServiceNow makes work, work better for you. We are not just transforming work – we’re redefining it. We are a purpose-driven company that believes in putting AI to work for people. Our platform is built to simplify complexity, accelerate outcomes, and empower every employee and customer to thrive. We integrate workflows, data, and AI into a single architecture that delivers real business value – fast.
We are bold, curious, and customer obsessed. Our teams operate with a product mindset, focused on delivering experiences that matter. We believe that the future of work is agentic – where AI doesn’t just assist, but acts. Our AI Agents collaborate with humans to execute complex business processes, adapt to context, and drive productivity as scale.
GLOBAL ENABLEMENT TEAM
The Global Sales Enablement Team at ServiceNow is a strategic function that drives seller readiness, productivity, and performance across all geographies and roles. It operates through a unified framework that includes regional enablement partners, centralized program leads, and cross-functional collaboration with product, marketing, and operations teams.
ServiceNow’s Sales Enablement functions are deeply embedded with AI capabilities, reflecting the company’s commitment to an AI-first culture. This integration spans content, delivery, coaching, and measurement.
Learning Enablement Partner
The Learning Enablement Partner (LEP) plays a critical role in developing key sales skills and competencies for our sellers and field representatives. The LEP is a trusted partner to sales managers and sellers. They are responsible for providing tools, resources, skills, and knowledge necessary to improve overall effectiveness, efficiency and demonstrating differentiated values to our customers. They will also be on point to drive, support, and execute numerous regional and global enablement efforts.
We are seeking a dynamic and forward-thinking Learning Enablement Partner to join our EMEA team, focusing on the EMEA UKI market. This role is pivotal in equipping our salesforce with the knowledge, skills, and tools they need to succeed in a rapidly evolving, AI-powered selling environment. The ideal candidate will bring a strong background in sales enablement, a passion for learning innovation, and a deep appreciation for how AI can transform the sales experience.
Why an AI-First mindset matters: In today’s sales landscape, AI is not just a tool—it’s a strategic enabler. From real-time coaching and predictive deal insights to automated content generation and personalized onboarding, AI is reshaping how we prepare, engage, and win. This role requires someone who not only embraces AI but actively drives its adoption across the sales organization.
What you get to do in this role:
- #1 Be the trusted enablement business partner of sales leaders and sellers in the field.
- Proactively engage with your Stakeholders to identify, prioritize, develop, and execute a quarterly enablement plan
- Identify gaps in knowledge and processes, and work with necessary Managers and Directors to ensure rapid deployment of training and tools needed to address.
- Provide sellers with relevant knowledge, skills, and tools to achieve sales objectives/priorities.
- Advocate for the sellers/learners and global enablement programs
- Represent enablement in sales meetings/calls (QBRs, All-Hands, etc.)
- Collaborate with the broader enablement team and subject matter experts on enablement programs, content, curriculum, deployment, and metrics.
- Leverage global knowledge assets to construct, deliver or facilitate enablement solution for regional specific sales enablement needs.
- Reduce the noise in the field and provide clarity to relevant enablement that drives sales priorities/strategies.
- Run effective enablement prioritization with stakeholders.
- Participate in the creation and delivery of enablement activities including Sales Kickoff and other enablement events.