Our companies are made up of insanely talented people driven to change the world — and many of them are hiring. If you have drive, expertise, and a taste for adventure, we wholeheartedly encourage your interest.
Element AI
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Work matters.
It’s where we spend a third of our lives—and the workplace of the future should be a place where people thrive. That’s why we put people at the heart of everything we do.
People matter.
Our teams are driven by a passion for learning, building, and innovating. Whether you're in engineering, sales, finance, or another function, every role is designed to create meaningful impact and provide room to grow.
Core Platform Business Unit
Core Platform is a global organization made up of hundreds of Software Engineers, Quality Engineers, Product Managers, Designers, Strategic Operations, and Leaders. We deliver best-in-class performance, resiliency, scalability, and security for over 8,400 customers, including more than 85 percent of the Fortune 500, with a 98 percent renewal rate. As the foundation of the Now Platform, Core Platform powers Runtime and Development capabilities that digitize workflows across departments and critical systems. We help enterprises:
Maximize existing technology investments and cut operational costs
Improve core business processes with a unified platform
We are customer-obsessed and committed to enabling transformational outcomes at scale.
Core Platform Product Management Team
The Core Platform Product Management team is a highly skilled, collaborative group with decades of industry expertise. We tackle the most complex challenges our customers face around the world, leveraging the power of the cloud-based Now Platform.
We work side-by-side with Engineering and Quality teams, and partner across the entire organization to deliver advanced, scalable technology solutions that drive exceptional customer outcomes.
Role Description:
As our customers continue to grow with us, so does their workload across the enterprise and their customer base. You will bring experience in scaling and enhancing existing platform systems such as Java Runtime and JDK, platform caching, resource management, and elasticity and scale of infrastructure in both virtual and dedicated environments.
You know how to blend existing capabilities with new innovations to deliver products that meet the needs of our fastest-growing customers. In this role, you will work closely with software and quality engineering teams to analyze logs, performance metrics, and usage analytics to drive data-informed decisions.
You will collaborate with product managers across the platform and business units, and engage regularly with both internal and external customers as part of a high-impact, customer-focused, and highly collaborative team environment.
This position reports to the Senior Manager of Product Management, Core Platform.
What you'll get to do in this role:
To be successful in this role you have:
For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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