To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
5+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, CRM, or Customer Engagement industry
Experience working on complex deals with Enterprise customers in a matrix team. Industry knowledge of Public Sector would be a differentiator
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Pitch perfect communication, writing and presenting skills
Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
Organized and detail-oriented
A high degree of passion, energy and drive
Willingness to travel as necessary