Our companies are made up of insanely talented people driven to change the world — and many of them are hiring. If you have drive, expertise, and a taste for adventure, we wholeheartedly encourage your interest.
Element AI
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Core Platform PM Team:
The Core Platform team is a group of highly skilled, collaborative Product Managers with decades of industry experience. We solve the most important challenges our customers face globally, leveraging the cloud-based Now Platform. We embed deeply with our Engineering & Quality teams, and collaborate across the entire organization to deliver the most advanced technology solutions with the best outcomes for our customers.
Core Platform Business Unit:
Core Platform is a group comprised of hundreds of Software Engineers, Quality Engineers, Product Managers, Designers, Strategic Operations, and Leadership that delivers best-in-class performance, resiliency, availability, scalability, and security for our customers of the Now Platform. We are customer obsessed, ensuring success for over 8,400 customers (and 85%+ of the Fortune 500), with a 98% renewal rate, on the Now Platform. We provide the Runtime & Development capabilities of the Now Platform, which digitizes workflows across functions and critical business systems by connecting them on a single platform so that companies can maximize the value of existing technology investments, cut costs, and make impactful improvements in core business processes.
Role Description:
As our customers continue to grow with us, so does their workload across the enterprise and their customer base. You will have experience scaling and enhancing existing platform systems, like a Java Runtime/JDK, Platform Caching, Resource Management, Elasticity & Scale of Infrastructure (Virtual & Dedicated). You can mix a variety of existing and new innovation to deliver products to the market that fit our fastest growing customers. You will be deeply embedded with Software & Quality Engineering to analyze & develop logs, performance & usage analytics to make data-driven decisions on how to best serve the growing needs of our customers, all while collaborating with other Product Managers across the Platform & Business Units. This role includes regular internal & external customer engagement opportunities as part of a high-impact, customer-centric environment with a highly collaborative team.
This position reports to: Sr Manager of Product Management, Core Platform
What you'll get to do in this role:
To be successful in this role you have:
FD21
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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