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MEP Lead

Element AI

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Hyderabad, Telangana, India

Posted on Friday, September 6, 2024

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Team Description:

The Workplace Services (WPS) team is responsible for curating and sustaining our unique ServiceNow work environments worldwide, helping bring our purpose to life in the physical sense. We are accountable for the entire life cycle of our physical workplaces, from ‘ideation to expiration’, and we are a key influencer of the employee experience through our workspaces, services and amenities.

Role Description:

In the Senior Workplace Administrator role, you will contribute to a company that lives its brand and understands that WPS plays a critical role in defining the future. This individual will be an essential addition to the team, taking ownership and responsibility for WPS MEP Services and Projects for India Offices.

You will be both execution-focused, helping to ensure our day-to-day business runs the way it should, and strategy-focused, helping to ensure we contribute to ServiceNow's long-term health; you will move between these elevations frequently.

You will develop, deliver and manage MEP Servcies/ Asset Life Cycle / Critical Equipment Maintenance/ Minor and Major Construction Projects .You can both maintain and lead the MEP program while providing stellar customer service.

What you get to do in this role:

Lead all WPS MEP - Daily Operations /Programs, including Engineering Equipment Maintenance/ PPM/ Asset Management/ Utilities Managerment.
Manage all vendors, vendor scope and vendor contracts related Engineering Services – MEP/ HVAC/BMS/ FAPS etc.
Effectively utilise our platform, including receiving and reviewing requests, assigning work orders and tracking completion/closeout of tasks and requests
Manage your portion of OPEX & CAPEX budget pertaining to local responsibilities
Liaison for general maintenance, troubleshooting and repairs
Maintain preventative maintenance schedules within Workplace Services
Develop and implement program management KPIs, benchmarks, and measurements
Innovate and stay ahead of our customers’ needs while ensuring we are developing solutions that scale and are forward-thinking.
Be an employee experience advocate and a builder of employee-centric communities, all in the spirit of driving employee success and engagement
Be a key partner to the business and other internal organisations such as Global Talent, IT, Communications and Branding to help drive collaboration, strategy, problem-solving and communications
Be a pivotal partner to, and customer of, our Portfolio, Planning & Design, Safety & Security and Project Management program offices
Effectively manage an existing team made up of both employees and embedded service partners and ensure this team is, and remains, optimally sized and skilled to meet the company’s growth over the next several years

Qualifications

To be successful in this role you have:

Be a servant-leader who comes equipped to build and maintain a world class team of both employees and service partners
Be a seasoned leader with 8 – 10 years of experience in the strategic and operational aspects of engineering services, building operations, repairs and maintenance, vendor management, project construction management, asset management and workplace services in a high-growth, dynamic environment
Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners
Be “customer first” in both macro and micro environments
Exhibit strong analytical, conceptual thinking, strategic planning and execution skills. Be a proven creative thinker with a problem-solving approach
Have a proven ability to deliver concise and simple written and verbal communications to cross functional stakeholders and executives
Have an excellent grasp of business-oriented financial concepts, financial analysis, budget formulation, and business case development

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

This job is no longer accepting applications

See open jobs at Element AI.See open jobs similar to "MEP Lead" DCVC.

See more open positions at Element AI