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Sr Software Engineer

Element AI

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Software Engineering

Hyderabad, Telangana, India

Posted on Friday, August 30, 2024

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Responsibilities:

Demo Development:

Collaborate with cross-functional teams to understand the features, modules, and integrations of our products. Create engaging and interactive demonstrations showcasing the platform’s extensive capabilities.
Customize demos to address specific pain points and use cases within different industries and business verticals.
Develop tools and utilities to make demo configurations for the sales team simpler.
Continuous feedback and improvement by soliciting feedback from various stakeholders

Technical Expertise:

Having an in-depth knowledge of the ServiceNow platform's technical architecture, integration possibilities, and underlying technologies.
Troubleshoot and resolve technical issues that may arise during development or later stage. Identify root cause and drive resolution.
Provide assistance to the Sales team in creating custom sales demonstrations.

Live Presentations:

Conduct live, interactive software demonstrations, workshops, and live config sessions for sales teams, and stakeholders
Effectively communicate the value proposition, benefits, and differentiators of the ServiceNow Platform.

Market Awareness:

Stay informed about industry trends, competitors, and emerging technologies in customer service to enhance the quality and competitiveness of your demonstrations.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Over 5+years of dedicated experience in ServiceNow Platform Administration and Scripting
Skilled in JavaScript, HTML, and CSS with the ability to create Proof of Value (PoV) and Proof of Concept (PoC) solutions on the ServiceNow platform
Advanced proficiency in Glide scripting is mandatory.
Experience in building high-quality, Intuitive Interfaces using Service Portal/ UI Builder is highly Desirable.
Experience with ServiceNow integration methods (REST, SOAP, MID Server, etc.) and third-party integrations.
Excellent communication and presentation skills, both written and verbal.
Ability to translate technical concepts into clear, business-oriented language for various audiences.
Quick problem-solving skills to address technical challenges during live demos.

Certifications

Essential possession of ServiceNow Certifications (CSA, CAD) is a prerequisite.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

This job is no longer accepting applications

See open jobs at Element AI.See open jobs similar to "Sr Software Engineer" DCVC.

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