To be successful in this role, we need someone who has the following:
· 5+ years of Enterprise level Pre-Sales Engineering (or similar) experience within SaaS environment
· Proven experience in Agile frameworks (e.g., Scrum, Kanban).
· Experience working in cross-functional teams and understanding Agile team roles and responsibilities.
· Analytical mindset with a focus on data-driven decision making and strong problem-solving skills as well as a passion for technology.
· Strong knowledge of software development lifecycle (SDLC) and Agile practices.
· Familiarity with tools and platforms commonly used in Agile environments (e.g., Jira, Confluence, Azure DevOps).
· Experience with Agile coaching or training.
· Ability to management multiple engagements simultaneously.
· Exceptional communication and presentation skills, including technical and business concepts
· Exceptional communication and presentation skills, including technical and business concepts associated with strategy, application, project, program and portfolio management.
· Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow ecosystem.
· A strong understanding of the PPM market and Project Management related business processes
· Familiarity with specific industries including understanding of regulatory and compliance requirements for companies operating in (Technology, Media, Telecommunications)
· Preferred Certifications:
o Certified ScrumMaster (CSM), Certified Agile Practitioner, or similar Agile certifications.
o Technical certifications related to the company's products or industry (e.g., AWS, Azure, ServiceNow).