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Senior ESG Reporting Analyst

Element AI

Element AI

Santa Clara, CA, USA
Posted on Thursday, July 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Work closely with the Director of ESG Reporting and Governance and internal stakeholders on ESG regulatory reporting preparedness.
  • Support the project management, data collection and publication of the annual Global Impact (ESG) Report and various components including narrative content, metric tables, and infographics.
  • Utilize ServiceNow’s ESG Management and related products to track and ensure controls of ESG metrics for public and internal ESG reporting (annual ESG report, questionnaires, presentations, regulatory reporting); assist in annual clean-up of ESG metrics in the products.
  • Help facilitate the annual internal and external audit process for ESG metrics.
  • Help lead-to-complete the annual ESG rater questionnaires including but not limited to S&P Global Corporate Sustainability Assessment, CDP, EcoVadis and customers/partners/prospects RFXs (request for information and proposal) directly or with Global Proposal Services and Investor Relations.
  • Create timelines and project plans to effectively manage and report on timeline delivery and progress for various ESG reports.
  • Schedule and facilitate conversations with multiple stakeholders to gather input and insights.


To be successful in this role you have:

  • Prior 3+ year experience working on ESG reporting
  • SaaS, finance, and/or consulting experience is a plus
  • Desire to continuously learn about the evolving ESG reporting landscape such as regulations, investor and customer actions and be able to adapt
  • Ability to effectively communicate and drive engagement.
  • Comfort with working with large sets of data with strong data and information organization, visualization and analysis skills
  • Demonstrated capability of working collaboratively with the ability start from scratch, take and convert on feedback and improve on new and existing work product; lead with sleeves rolled-up approach
  • Exceptional attention to detail (data and communications)
  • Proven project management experience with a track record of successful project delivery
  • Problem-solver and constant improver mindset


For positions in the Bay Area, we offer a base pay of $109,400 - $180,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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