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Senior Director of Sales, Asset Management & Planning Solutions

Element AI

Element AI

Sales & Business Development
New York, NY, USA
Posted on Thursday, July 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Solution Sales Job, responsible for our Asset Management and Planning Products
  • US Role, covering Servicenow’s largest customers
  • Working in verticals such as Financial Services, Retail/Consumer, Manufacturing, Telco/Tech
  • Continue to scale and grow a territory by meeting and exceeding an assigned team quota
  • Execute on both vertical and horizontal sales strategies
  • Manage and lead a team of 4 1st line sales managers who have five to seven individual contributors (Senior Solution Sales Executives) reporting to them.
  • Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the customer
  • Leverage a matrixed sales structure
  • Work with solution consulting, professional services, core account teams
  • Manage your team talent development and consistent recruiting practices
  • Be a trusted advisor and leader who sets a high-bar, leading from the front
  • Establish and nurture relationships at the highest levels of organizations
  • Manage accurate forecasting and communications on a daily basis
  • Drive customer success practices across your area


To be successful in this role, we need someone who has:

  • 10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees)
  • Demonstrated Product line/Solution Sales experience
  • Strong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor
  • A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees)
  • Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing
  • A track record of managing a growing team in different geographical locations across the US.
  • Superior knowledge and demonstrated skills of sales techniques, customer interaction, customer relationships
  • Strong forecasting and reporting capabilities
  • A proven and consistent track record selling to large enterprise level customers and established relationship at the C-suite level
  • Strong organization, communication, team work, presentation, problem solving and time management skills
  • Experience inspiring the team to follow defined best practices
  • The ability to navigate and collaborate through complex opportunities
  • A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills
  • The willingness and ability to travel 70% of the time

For positions in New York City, we offer a base pay of $185,450 - $305,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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