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Senior Risk Analyst

Element AI

Element AI

Austin, TX, USA
Posted on Thursday, July 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

  • As a Senior Risk Analyst, work with the Issue Owners and Risk/Issue Managers to be a Risk Partner by documenting and tracking issue and risk remediations.
  • Ability to perform root cause analysis to determine underlying issue
  • Provide input to process improvement and digital transformation for all Enterprise Risk and Issue Management processes
  • Leverage dashboards for issue analytics and reporting
  • Assist in compilation and creation of various management reports
  • Establish and maintain strong relationships with our business units
  • Invest in the various business units and their primary functions to help identify control gaps or weaknesses and risks
  • Inform Risk and Issue Managers of possible escalations promptly
  • Perform other duties & responsibilities specific to department functions & activities as required or assigned


  • 2+ years prior work experience in a SaaS/Cloud company
  • Direct and recent work experience with any of the following compliance programs/frameworks: ISO 27001, ISO 9001, SSAE16, SOC2, HIPAA, GDPR, and PCI, COSO, NIST, COBIT
  • Prior experience with GRC systems preferred
  • Creative approach to problem-solving in a dynamic environment
  • Excellent report writing skills, ability to prepare reports and associated metrics
  • Excellent verbal and written communication skills
  • Proficient in Excel, Word, and PowerPoint
  • Self-starter
  • Prior experience with Security Information Management systems or Cloud systems preferred
  • Preferred working knowledge of ServiceNow platform
  • Proficient in Business process workflow creation preferred
  • Audit experience preferred

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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