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Systems Engineer

Element AI

Element AI

Software Engineering
Hyderabad, Telangana, India
Posted on Thursday, July 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Own a technical scope and be responsible for its direction and internal prioritization
  • Lead, teach, and generally up-lift the team around them
  • Introduce / reinforce software engineering practices and skills to the team and organization
  • Develop systems, web services, and automation tools that can run in any cloud
  • Build orchestration workflows by leveraging features of the ServiceNow platform
  • Manage large scale infrastructure with code
  • Propose and advocate for impactful architectural changes
  • Collaborate with peer teams who have built world class networking and orchestration solutions.


To be successful in this role you have:

  • Strong initiative and circumspection in driving technical change
  • Sound judgment in choosing an approach to technical problems
  • Strong coding skills, and intermediate skills in software architecture
  • Ability to effectively lead or collaborate on code projects with many contributors
  • Ability to own and operate a mission-critical service, and appropriately respond to incidents and prioritization requests thereof
  • Ability to mentor and teach other engineers
  • Well-developed vision for a software approach to scalable infrastructure services
  • Good grasp of virtualization and containerization technologies, and their appropriate application
  • Familiarity with a declarative, goal-seeking approach to automation, or popular tools exemplifying this such as Terraform, Puppet, CFEngine
  • Familiarity with Linux-based systems and Internet protocols such as DNS, SMTP, LDAP, etc.
  • Has proficient oral and written communication and willingness to train other people.
  • Has integrity, honesty and can uphold ServiceNow’s values


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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