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Manager, Software Engrg Mgmt

Element AI

Element AI

Hyderabad, Telangana, India
Posted on Thursday, July 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Platform Architecture:

Platform Labs tackles hard problems, de-risking strategic technical initiatives for engineering teams across the organization by creating functional proofs of concepts and providing support to integrate them into roadmaps for successful adoption. This team of senior engineers works on projects in various areas such as performance, developer tooling, and AI. Each project follows an approach where a problem is observed and researched, a hypothetical solution is proposed, experiments are built and tested, then analysed, and iterated on. Platform Labs embraces emergent technologies while balancing the feasibility and constraints of operating at ServiceNow's scale.

Senior technical leadership defines the objectives and the problem space, but it is the engineering team takes the initiative to research and present feasible solutions to important technical challenges that arise.

What you get to do in this role:

Projects commence with a research focus and deliverables, potentially progressing to collaborating with other ServiceNow engineering teams to assist in delivering production functionality. Key responsibilities include:

  • Manage a small team of Staff+ engineers
  • Demonstrate resourcefulness and self-drive.
  • Adapt to changing priorities and altering direction as dictated by research findings.
  • Maintain a strong execution focus within your team, collaborating with leadership to establish and meet project deadlines.
  • Serve as a robust cross-team development collaborator and regularly convene with US/Canada team leadership.

Qualifications

To be successful in this role you have:

  • 10+ years of experience working in product development with proven expertise in developing enterprise-scale products.
  • Hands-on coding and design experience.
  • Experience managing a high performing, effective and successful engineering team.
  • Ability to plan and prioritize work while ensuring technical alignment across collaborating teams.
  • Ability to execute a project based on our priorities, context, risks, and desired outcomes.
  • Enjoy fostering and promoting the team's culture within the domain/area of responsibility.
  • Proficiency in Java, JavaScript, Kubernetes, design patterns, frameworks, etc.
  • Assisting in establishing and adhering to key technical architecture and design guidelines and advocating for new technologies/tools.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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