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Sr Revenue Technical Accountant

Element AI

Element AI

IT, Accounting & Finance
Heredia Province, Heredia, Costa Rica
Posted on Saturday, June 29, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Perform risk-based contract reviews ensuring products and related terms are properly reflected in our ERP reporting systems.
  • Collaborate with the FP&A and Sales Finance group on revenue / SaaS metrics forecast and projections.
  • Identify needs and create training on revenue recognition rules and policies to partners (Go-To-Market Deals Finance, Sales, Deal Desk, Legal and Sales Ops) and any other departments.
  • Prepare revenue accounting memos in compliance with US GAAP
  • Contribute to revenue policy definition and improvement, with a particular focus on enabling application across cross-functional teams.
  • Partner with team members across multiple offices and other partners (Finance, Legal, IT, and Sales Ops) while monitoring relevant US GAAP and SEC developments to ensure accurate Revenue Accounting.
  • Implement controls and evaluate actions required for compliance with ServiceNow revenue recognition process.
  • Identify and implement process improvements, especially by leveraging new technologies such as AI.
  • Complete required month-end close activities like accounting, reconciliations & reporting around revenue close.
  • Ensure SOX compliance & support Audits.
  • Work with a multi-national team, collaborating to promote efficiency, effectiveness, and teamwork!
  • Fluent in English


To be successful in this role you have:

  • 4+ years of experience with a background in Revenue or operational accounting
  • Industry accounting experience preferred.
  • Degree in accounting is a must.
  • Professional accounting qualification preferred.
  • Working knowledge of current literature related to ASC 606 / IFRS 15
  • Strong organizational skills and detail-oriented self-starter with the ability to work independently to meet deadlines.
  • Ability to work within a team to expedite completion of projects with other teams including FP&A, Sales, Marketing, and Information Systems.
  • Experience with MS Office software including Excel, Word, and PowerPoint.
  • Experience with SAP is preferred.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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