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Sr Cloud Infrastructure / DevOps Engineer

Element AI

Element AI

Software Engineering, Other Engineering
Bengaluru, Karnataka, India
Posted on Tuesday, June 25, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Company: Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

What you get to do in this role:

  • As a Senior Cloud Infrastructure DevOps Engineer, you will be a member of the IT Infrastructure Systems team collaborating on our Infrastructure as a code initiative for our hybrid cloud infrastructure
  • Build and Maintain the DevOps Tool Stack that includes multiple Kubernetes clusters, CI/CD, VCS, Artifacts and Secrets Management tools.
  • Deploy & Manage solutions that will drive continuous improvement around Performance, Reliability, Availability & Scalability of the DevOps tool stack
  • Practice automation best practices and emerging trends.
  • Provide guidance and advice on career paths and growth opportunities for other team members.
  • Excellent communication, interpersonal, and problem-solving skills


In order to be successful in this role, we need someone who has:

  • 7+ years of experience Leading, designing, building and operating large hybrid cloud infrastructure.
  • 5+ years of in-depth knowledges in Managing the Build and Operations of Kubernetes Clusters in the Public Cloud
  • Experience with IAC using Terraform on Public cloud platform like Azure, GCP & AWS on both System and Network Infra.
  • Experience working with CI/CD tools like Jenkins in Cloud Native environments.
  • Experience working with DevOps tools like Git, Docker, Vagrant, Prometheus, Consul, Packer, Vault, Rancher, Helm, or variants.
  • Experience working with one or more config management tools like Salt, Ansible, Puppet or Chef.
  • Experience in managing and deploying workloads in Kubernetes.
  • Experience working on Kubernetes backup and restores, logging and monitoring.
  • Experience working with F5 or similar load balancing platforms
  • Experience working on Network automation.
  • Direct experience coding in one or more of the following languages: Java, Python, ServiceNow’s Glide API, Bash, or Perl.
  • Experience operating monitoring tools for traditional and cloud environments.
  • Experience with ServiceNow Platform is a plus.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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