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Senior Information Security Engineer

Element AI

Element AI

Software Engineering, IT
Sydney, NSW, Australia
Posted on Thursday, June 13, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

ServiceNow's Infrastructure Security Team is looking for a Security Engineer to help us improve and maintain the security posture of the infrastructure that our SaaS based customer platform runs on. You will be developing and supporting critical processes ensuring that ServiceNow's security infrastructure remain free from compromise and available for realtime processes.

You will work on a fast paced team of exceptional engineers while you grow your skills and influence in ServiceNow. There are no limits to the opportunities for learning and career advancement at ServiceNow. We need creative solutions, quality implementations, and excellence in support across multiple security domain areas.

What you get to do in this role

  • Deployment and configuration of security tools supporting the following security domain areas (network security, identity and access mgmt, prod host security, cryptography, and more)
  • Assess security risks and impact of issues pertaining to ServiceNow.
  • Work with stakeholders to provide triage and remediation recommendations.
  • Partner with Compliance teams to ensure proper validation is being performed.
  • Develop and implement innovations on the ServiceNow platform.
  • Provide support for clients and customers


To be considered for this role, the team is after someone with

  • Basic to intermediate understanding of one or more of the following: security systems, s/w engineering and/or network engineering as demonstrated through academic achievement and/or professional experience. Preference is for 1 to 3 years of hands on security engineering experience
  • Basic to intermediate understanding of Linux or Unix operating systems
  • Basic to intermediate understanding of computing systems, internet applications (IaaS, SaaS, etc)
  • Basic to intermediate understanding of network communications (OSI model)
  • Degree in computer science, cybersecurity, or equivalent experience
  • Basic to intermediate understanding of one or more security tools
  • Basic to intermediate understanding of one or more cloud computing platforms ( AWS, Azure, and Google Cloud platforms)
  • An analytical mind for problem solving, abstract thought, and offensive security tactics.
  • Strong interpersonal skills (written and oral communication).
  • Familiarity with ServiceNow platform a plus.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements.

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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