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Senior Manager Partner Enablement

Element AI

Element AI

New York, NY, USA
Posted on Sunday, June 9, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are seeking a highly motivated and experienced Senior Manager Partner Enablement to join our ServiceNow NextGen Program team. As a Senior Manager Partner Enablement, you will play a pivotal role in managing strategic partnerships, overseeing our community-based nonprofit and government partnerships. This is a critical position that requires exceptional relationship-building skills, a strong understanding of the nonprofit sector, and the ability to drive impactful collaborations.

What you get to do in this role:

· Proven experience in stakeholder engagement and management.

· Manage and cultivate strategic partnerships with government agencies, nonprofit organizations, and other key stakeholders in the Americas, EMEA and APJ regions.

· Oversee the development and execution of CBO partnerships, government programs, and grants management within the ServiceNow NextGen Program.

· Collaborate with internal teams to ensure alignment between program goals, partner objectives, and organizational strategies.

· Work closely with cross-functional teams to identify partnership opportunities and develop innovative solutions that support the NextGen Program's objectives.

· Serve as a primary point of contact for partner organizations, fostering strong relationships, and ensuring effective communication and collaboration.

· Develop and implement partnership strategies to expand the reach and impact of the NextGen Program.

· Monitor and evaluate partnership performance, tracking program metrics, and providing regular reports to stakeholders.

· Lead and participate in meetings, conferences, and events to promote the NextGen Program and build relationships with key stakeholders.

· Stay informed about industry trends, best practices, and emerging technologies in the nonprofit and government sectors.

· Manage and mentor a team of partnership coordinators and support staff.

· Passion for enabling others and fostering collaboration.


· Proven experience in partnership management, preferably within the nonprofit or government sectors.

· Strong understanding of government programs, grants management, and nonprofit operations.

· Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

· Demonstrated ability to think strategically, develop partnership strategies, and drive collaboration.

· Exceptional project management and organizational skills, with the ability to manage multiple programs and initiatives simultaneously.

· Experience working with community-based nonprofit organizations is highly desirable.

For positions in New York City, we offer a base pay of $143,300 - $250,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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