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Sr Corporate Counsel, Global Public Sector Legal, Ethics & Compliance

Element AI

Element AI

Waltham, MA, USA
Posted on Thursday, June 6, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Senior Corporate Counsel, Global Public Sector Legal, Ethics & Compliance
Location: This position can be remote, or aligned to one of our ServiceNow offices.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

We are seeking an outstanding Senior Corporate Counsel with 10+ years of public procurement law experience to join our Global Public Sector Legal, Ethics & Compliance team. The successful candidate will report to the Head of Global Public Sector Legal, Ethics & Compliance (located in Vienna, VA). The position requires a team player who can provide careful work product with minimal supervision in a very fast-paced, high-energy environment.

Role, Responsibilities, and Experience:

  • Responsible for primary government contract legal and compliance support to the Americas Region public sector businesses.
  • Knowledge and mastery of US government contract laws, regulations, and procedures at the federal, state and local level with experience in (or the ability to learn) other public procurement legal regimes in North and South America jurisdictions.
  • General overall understanding of public procurement law regimes, regulations, and tender processes with the ability to interpret specific rules in various jurisdictions such as Canada, Brazil, Mexico, and other emerging North and South America markets with local outside counsel assistance, as necessary
  • Extensive experience counseling clients on government contract formation and administration matters with a particular focus on the sale and provisioning of commercial cloud products and services to public sector and state-owned entities
  • A good understanding of the rights and obligations of entities bidding into the public sector and regulated entities whether as a prime contractor or lower-tier subcontractor and, in particular, an awareness of the processes for formal complaint and challenge (including routes for this and timescales)
  • Development of internal corporate policies and procedures for implementation of North and South American country federal, state, local, provincial government, and state-owned entity legal & compliance requirements. Specific subject matter expertise in areas including but not limited to: public contract formation and administration (both as a prime contractor and lower-tier subcontractor), fair and open competition, anti-bribery & corruption, organizational conflicts of interest, marketing activities (e.g., gifts and gratuities), hiring of current and former public sector officials (“revolving door rules”), procurement integrity, data sovereignity, Industrial Security and classified contracting, supply chain security & data security, disputes and claims, and alliance & channel partner programming.
  • Stay up to date on relevant public procurement legal frameworks, laws, regulations, draft legislation, and proposed rules pertaining to public procurement and providing counsel on impact of the same to the public sector business
  • Serve as subject matter expert for public tender offers & responses to requests for proposals (RFPs), and assist commercial contract negotiations, representations, and certifications, as necessary
  • Identify contractual risks and issues and suggest alternatives (working with local counsel as necessary) that lead to optimal solutions
  • Provide counsel, training, and enablement to the public sector sales, professional services, solutions consulting, engineering, product, security, and support functions for the North and South America public sector businesses


  • Must possess a good foundational degree from a respected University together with professional legal qualification to practice as an in-house attorney in the United States
  • 12+ years of experience counseling commercial product and services companies operating as government contractors with a strong preference for candidates familiar with the cloud services, software, and professional services industries
  • Ability to understand complex compliance issues, assess risk, and provide concise business-focused legal advice
  • Self-motivated, with the ability to manage and regularly prioritize workload to meet deadlines and adjust to fluctuations in workload
  • Possesses a practical, real world, collaborative approach to problem solving in the context of enterprise sales for a global cloud service provider with the ability to make sound decisions and exercise good judgment
  • Ability to remain flexible in a changing business environment.
  • Excellent oral and written communication skills.
  • Familiarity with selling via a channel (distributors, resellers, consulting & implementation providers) and related public sector compliance issues
  • Common sense, great judgment, and a good sense of humor

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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