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Copy of Staff Configuration/Release Engineer

Element AI

Element AI

Melbourne, VIC, Australia
Posted on Wednesday, June 5, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role

  • You will build the tools and infrastructure needed to make the mobile team as efficient as possible. You will help keep the mobile CI/CD pipeline running at top speed. We need smart and passionate engineers who are obsessed with squeezing every bit of performance out of a build system. You will ensure our apps are safely delivered to market. You will work side-by-side with app and test engineers to ensure consistent, high-confidence delivery through our CI/CD pipelines. We have a system running today but need to take it to the next level of scale, flexibility and availability. You will have a direct impact in shaping that future.
  • Build, maintain and operate our mobile app CI/CD pipelines.
  • Create the next generation test infrastructure for our mobile apps, focusing on scalability for a large geographically distributed team.
  • Track and monitor build metrics such as code coverage, build times, build queue times, usage/consumption for build agents, and chart them overtime.
  • Increase developer and release velocity, improve code health, improve code security by surfacing vulnerabilities, and build developer tools.


To be successful in this role you have

  • Minimum 6+ years of hands-on technical experience
  • Experience with CI/CD principles, architecture, and operations
  • Experience building infrastructure as code using tools such as Chef, Puppet, CloudFormation, Terraform, or Ansible
  • Experience with Jenkins and Jenkins shared libraries (Groovy)
  • Experience with containerizing build workloads using Docker and Kubernetes
  • Proficiency with all or some of the following languages: Ruby, Groovy, Python
  • Experience with macOS and Linux environments.
  • Strong knowledge of iOS and Android build systems, log analysis tools, and app signing.
  • Experience with Gradle, Maven, and/or CocoaPods dependency management systems.
  • Experience with IDEs such as Xcode and Android Studio.
  • Experience with automated app deployments to Google Play, Apple App Store, and TestFlight.

Note: This position requires Australian Citizenship. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements.

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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