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Specialist, GTM Programs & Excellence - Innovation - Intern

Element AI

Element AI

Munich, Germany
Posted on Wednesday, June 5, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow EMEA is scaling fast, and with that growth comes the need to ensure that our organisation and our processes are set up for success now and as we become a larger company.

In order to achieve this, we are growing a new Operational Excellence Innovation unit which will report into the Senior Director GTM Programs & Excellence EMEA.

We are looking for a Specialist to join this team, who will work to help transform and grow the EMEA business of ServiceNow on our journey from $1 billion to $4 billion.

In this role you will...

  • Design and develop new tools and processes that support our GTM teams in executing in an efficient and scalable way

  • Support EMEA Programs & Excellence team by building innovative processes to streamline our business and propel further growth

  • Create impactful reports in PowerBI and presentations, to uncover actionable insight and communicate impact of growth priorities within the EMEA leadership team


  • Interest and experience in analytics

  • Ability to learn quickly and in order to identify new solutions and utilize the latest technology

  • Innovate mindset, thinking outside the box in order to identify new ways of getting things done

  • Expertise in analytical tools such as PowerBI as well as experience in accessing data from datawarehouse solutions like Snowflake

  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing

  • Energetic self-starter with an ambition for getting things done in a high-growth, ambiguous environment

  • Language skills with German would also be an advantage but not essential.

  • September start date

  • Enrolled in a Bachelor's course at university

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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