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Partner M&A Operations Specialist

Element AI

Element AI

Hyderabad, Telangana, India
Posted on Thursday, May 30, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

  • Responsibilities

    · Partner with the Regional Partner Manager or Strategic Regional Partner Manager, Partner Ops, Strategic Alliance Operations, Legal, finance, MDM, Sales Ops business owners to address Partner M&A process improvement and drive efficiency

    · Develop the launch plan and timeline necessary to implement process globally

    · Conduct regularly scheduled meetings with key managers of the business for the purpose of reviewing progress as well as identifying new process needs

    · Subject matter expert on programs, systems and processes supported by Partner Operations including on-boarding of ServiceNow Partners

    · Suggested, justified, and implemented process improvement ideas generated by team UAT testing of system enhancements and new program releases

    · Create Monthly and Quarterly Metrics/Dashboards for Management

    · Ensured data integrity in planning databases


To be successful in this role you have:

5-6 years combined experience in the areas of account management or partner/channel management

· Rich and diverse background of sales and partnership management

· Customer service oriented with strong interpersonal skills and ability to positively interact with fast‐paced business

· Excellent problem resolution skills

· Handles self with highest level of professionalism in all communications

· Highly self-motivated and entrepreneurial

· High energy with the capability to multi‐task in a dynamic, rapidly growing organization.

· Ability to communicate effectively with a wide range of stakeholders, from technical resources to senior partner executives; capacity to challenge the perspective of others or manage difficult conversations when necessary.

· Must have a collaborative working style and must work well in a team environment.

· Preferably having public speaking skill set.



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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