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Indirect Account Executive

Element AI

Element AI

Sales & Business Development
Munich, Germany
Posted on Friday, May 10, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Account Executive – Indirect role acts as the liaison between our partners and prospects. The Senior IndirectAccount Executive –is responsible for the overall planning of the indirect team, partner assignment and developing and evaluating the indirect strategy.

  • Responsible for developing strategy, planning and managing the team and pipeline, assisting with the executionand the management of all assigned partners.
  • Conduct regular stakeholder meetings and ensure aligned and accurate forecasting withaligned partners.
  • Maintain knowledge, ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners.
  • Collaborate closely with other internal stakeholders and ensure alignment.
  • Sales and Business Development.
  • Ensure accurate indirect team forecasting and CRM hygiene on a weekly basis.
  • Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
  • Ability to assimilate provided sales metrics and form strategies to improve performance and maximize potential.
  • Flexibility to sell and coach when needed.
  • Provide frequent reports to leadership including metrics, activity feedback, challenges, etc.
  • Mentor and coach more junior team members.


To be successful in this role you have:

  • Fluent in German and English.
  • Sales presentation skills, problem solving capabilities, organized and demonstrated initiative.
  • Effective written, verbal and interpersonal communication skills.
  • Ability to work independently.
  • Comfort utilizing Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
  • Travel up to 50%.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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