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Staff Information Security Engineer

Element AI

Element AI

Sydney, NSW, Australia
Posted on Tuesday, April 30, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description


ServiceNow's Infrastructure Security Team is looking for a Staff Level Security Engineer to help us improve and maintain the security posture of the infrastructure that our SaaS based customer platform runs on. You will be developing and supporting critical processes ensuring that ServiceNow's security infrastructure remain free from compromise and available for real time processes.

You will work on a fast paced team of exceptional engineers while you grow your skills and influence in ServiceNow. There are no limits to the opportunities for learning and career advancement at ServiceNow. We need creative solutions, quality implementations, and excellence in support across multiple security domain areas.

We look forward to your contributions to our charter.


What you will do in this role

  • Deployment and configuration of security tools supporting the following security domain areas (network security, identity and access management, prod host security, cryptography, and more)
  • Assess security risks and impact of issues pertaining to ServiceNow.
  • Work with stakeholders to provide triage and remediation recommendations.
  • Partner with Compliance teams to ensure proper validation is being performed.
  • Develop and implement innovations on the ServiceNow platform.
  • Provide support for clients and customers


To be successful in this role, you will have

  • An expert level understanding of 2 or more of the following: security systems, s/w engineering and/or network engineering as demonstrated through professional experience. Preference is for 7 to 15 years of hands on security, network, and/or software engineering experience
  • Solid understanding of Linux and/or Unix operating systems
  • Solid understanding of computing systems, internet applications (IaaS, SaaS)
  • Solid understanding of network communications (OSI model)
  • Degree in computer science, cybersecurity, or equivalent experience
  • Solid understanding of one or more security tools
  • Solid intermediate understanding of one or more cloud computing platforms ( AWS, Azure, and Google Cloud platforms)
  • An analytical mind for problem solving, abstract thought, and offensive security tactics.
  • Strong interpersonal skills (written and oral communication).
  • Familiarity with ServiceNow platform (an advantage)

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements.

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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