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Principal Architect, Microservices/Cloud - Azure

Element AI

Element AI

Hyderabad, Telangana, India
Posted on Friday, April 19, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Company: Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

What you get to do in this role: As the Principal Architect – Cloud you will have the opportunity to:

  • Develop Event driven Architecture based solutions to some of the challenging but also exciting business problems.
  • Architect solutions using in-house as well as 3rd party Microservices and solution preferably on Azure cloud
  • Get to work on our cutting edge solutions before they are released
  • Partner with internal and external industry experts
  • Work with industry leading architects and technologies
  • Be a part of the team that’s leading the digital transformation of the fastest growing SaaS provider.
  • Exposure to Kubernetes , docker , CI/CD ,ServiceNow platform and AI/ML

Strategic Thought Leadership

  • Partner in developing a transformative approach to design architecture and build customer and employee experiences of the future
  • Lead the alignment of Digital Technology strategy with the strategic priorities of the company
  • Engage and provide architecture thought leadership across Chief Digital and Information Officer and CDIO’s leaders
  • Analyze gaps in technology architecture and translate them into opportunities, with a roadmap to attain strategic outcomes
  • Evaluate and define vendor strategy that supports Architecture tenets
  • Partner with senior business stakeholders to understand business outcomes and lead capability maturity led technology investment decisions
  • Lead and drive roadmaps towards a future/target state reference architecture

Transformation Leadership

  • Oversee and lead a team of high performing architects, Cloud engineers, architects and influence a community of Architects across the company
  • Lead solving complex design challenges and resolve technological disagreements with informed architecture pattens
  • Lead the design of Enterprise architecture policies and guidelines to manage and guide DT and stakeholders
  • Lead and partner with Early Technologies teams to foster innovative thinking and drive PoCs to experiment disruptive technologies
  • Lead architectural decisions cross-functionally on strategic initiatives while building strong relationships across multiple stakeholder groups, serving as an ambassador for DT teams in the company

Adaptable governance

  • Lead adaptable and scalable governance to ensure teams conform to Guiding Principles
  • Build community of architects across Technology teams in the company
  • Balance governance with agility to drive faster time to market.
  • Identify Enterprise level Optimization effort and counsel on such efforts for the organization.
  • Connect the dots to understand, proactively surface, and unblock architecture dependencies.


To be successful in this role, we need someone who has:

  • 15+ years of Industry experience with 5+ years leading Cloud Architecture team and 7+ yeas in varying Architect rolesTelangana
  • Expert level practical knowledge of microservices solutions including event driven model
  • Hands on experience with Azure cloud solutions is a plus
  • BS in computer science, engineering, or relevant field
  • ServiceNow Certified Master Architect and/or Certified Technical Architect
  • Experience in leading Architecture strategy to align company priorities with technology outcomes, define target state architectures with roadmaps
  • Strong and deep technical expertise across applications, data, infrastructure, and integrations as well as strong domain knowledge on what is “best in class” digital experience for Enterprise products
  • Strong understanding of ServiceNow Platform is a must
  • Strong interpersonal skills and executive presence to single handedly drive presentations with VPs and above
  • Excellent presentation, negotiation and persuasion skills, and experience interacting with both business and technology teams, at all levels
  • Lead global team of high performing Enterprise Architects and influence community of Architects in the company
  • Understand the significant industry shifts taking place in the current landscape, and be able to design forward-thinking, innovative and impactful solutions.
  • Inquisitive mind, endless curiosity and passion for learning about technologies, industries and new approaches to doing things
  • Experience working in Agile “ways of working” in high growth environment
  • Highly self-motivated, results driven, team oriented, and ability to work cross-functionally
  • TOGAF or related Certification preferred


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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