What you get to do in this role:
Become the subject matter expert on ServiceNow Employee Experience solutions in ANZ region
· Discover and qualify customers’ business challenges
· Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
· Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
· Respond to Request for Information/Proposal documents
· Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
· Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
· Collaborate with implementation team and/or Alliance Partners to deliver success for customers
· Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
· Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
· Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
· Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
· Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices