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Head Sales-TMT South

Element AI

Element AI

Sales & Business Development
Bengaluru, Karnataka, India
Posted on Thursday, March 21, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Job Responsibilities

Achieve sales quotas for allocated territory on a quarterly and annual basis by:

  • Lead, manage, and inspire a team of Enterprise Sales Representatives to consistently achieve and exceed sales targets and revenue goals.
  • Develop and implement strategic sales plans that align with the company's objectives and market trends, fostering business growth in the ITES sector.
  • Identify and prioritize target accounts to drive market penetration and revenue expansion.
  • Build and maintain strong relationships with existing Enterprise clients, understanding their challenges and providing effective solutions that drive customer satisfaction and retention.
  • Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
  • Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Enterprise Sales Representatives in closing opportunities
  • Recruit, coach and mentor team members to drive individual and team excellence
  • Monitor sales performance metrics and analyze data to identify areas for improvement and optimize team performance.
  • Provide ongoing coaching, training, and professional development for the sales team, fostering a culture of continuous improvement and excellence.
  • Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow Executive Leadership
  • Represent the company at industry events, conferences, and networking opportunities to promote our brand and develop new business opportunities.
  • Stay current with industry trends, competitor activities, and market dynamics to inform strategic decisions and enhance our competitive positioning.
  • Collaborate closely with cross-functional teams, including Customer Success, Product Development, and Marketing, to ensure a seamless customer experience
  • Building effective relationships and business plans with Go To Market Partners and acting as the face of ServiceNow to drive revenue opportunities within target markets


Qualifications -

  • Masters in Business, Marketing, or a related field from top-tier institutions
  • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
  • Proven track record of at least 5+ years of successful sales leadership experience in the Enterprise space within the SaaS industry with a demonstrated ability to lead, motivate, and develop high-performing sales teams.
  • Extensive track record of New Business sales success including presentation and negotiation skills within industry and at C Level within the India market
  • Deep understanding of Enterprise sales processes, complex deal structures, and negotiations.
  • Excellent communication, presentation, and interpersonal skills with the ability to build strong relationships at all levels of an organization.
  • Strong analytical and strategic thinking abilities, with the capacity to turn data insights into actionable strategies.
  • Results-oriented mindset with a history of consistently exceeding sales targets and quotas.
  • Proficiency in CRM software (e.g., Dynamics) and other sales-related tools.
  • Strong problem-solving skills and the ability to adapt to changing dynamics
  • Strong success in recruiting, coaching and managing an exceptional sales team
  • Experienced in driving sales process and drive effective working relationships with Sales Operations

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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