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Sr Information Systems Engineer

Element AI

Element AI

Software Engineering
Cairo, Cairo Governorate, Egypt · Cairo, NY, USA
Posted on Thursday, January 11, 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

System Engineering and Architecture:

Design, build, and maintain scalable and resilient system architectures, integrating Secure Access Service Edge (SASE) principles. Ensure systems align with business objectives, focusing on efficiency, security, and reliability.

SASE Implementation and Management:

Lead the implementation and administration of SASE solutions, encompassing Secure Web Gateways (SWG), Zero Trust Network Access (ZTNA), Cloud Access Security Brokers (CASB), and Firewall as a Service (FWaaS) elements.

Automation and Monitoring:

Identifying monitoring gaps and coming up with automation solutions for better day to day monitoring and operations. Develop scripts /workflow to enhance operational efficiency .

Security Audit and Compliance:

Conduct thorough security audits, assess system vulnerabilities, and identify non-compliance issues with regulatory standards and internal policies. Develop and execute remediation plans to address audit findings effectively.

Incident Response and Threat Mitigation:

Proactively monitor systems for potential threats, swiftly responding to security incidents. Investigate security breaches, analyze root causes, and implement measures to mitigate risks and prevent future occurrences.

Vulnerability Assessment and Remediation:

Perform comprehensive vulnerability assessments, penetration tests, and risk analyses. Develop and execute strategies to remediate vulnerabilities and enhance security posture across systems and networks.

Policy Development and Documentation:

Develop, refine, and enforce security policies, standards, and procedures. Document audit findings, remediation actions, and security measures for compliance and reference purposes.

Adoption of Emerging Technologies:

Stay updated with emerging security trends, tools, and technologies. Quickly adapt and apply new tools, methodologies, and best practices to fortify security measures and address evolving threats effectively.


To be successful in this role you have:

  • 6+ years of Experience: Extensive experience in system engineering, SASE implementation, security, and audit remediation roles, showcasing a robust understanding of security frameworks, methodologies, and technologies.
  • SASE Expertise: Proficiency in implementing and managing SASE components such as SWG, ZTNA, CASB, FWaaS, and integrating them within comprehensive security strategies.
  • Audit Remediation Skills: Demonstrated ability to conduct security audits, identify vulnerabilities, and remediate non-compliance issues effectively, ensuring alignment with industry standards and regulations.
  • Technical Proficiency: Strong knowledge of system engineering principles, network protocols, cloud security, encryption technologies, and endpoint security solutions.
  • Monitoring Tools And Automation: Experience in monitoring tools like Logic Monitor/ Solarwinds and SIEM tools like Splunk/ELK/Q-Radar. Experiance in scripting languages like python/PowerShell and automation frameworks Ansible/Jenkins.
  • Adaptability and Quick Learning: Proven track record of swiftly learning and implementing new technologies, tools, and methodologies to enhance security posture and address emerging threats.
  • Certifications: Relevant certifications such as CCNP Security, CCSK, CISSP, SASE Practitioner, CISA, or vendor-specific certifications from leading SASE providers would be advantageous.
  • Communication and Collaboration: Excellent communication skills with the ability to
  • collaborate effectively with diverse teams and stakeholders, translating complex security concepts to non-technical audiences.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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