Team
The User Experience Platform Engineering organization at ServiceNow is responsible for full stack development of Conversational Platform powered by NLU and Gen AI, Mobile Apps, Builders (UI and Mobile) and Web platform. UX Engineering owns the Core Experience and user interfaces for the entire ServiceNow application suite. The organization is responsible for delivering Mobile Apps, UX foundations, UX runtime frameworks, chatbots, conversational interfaces, and low code builders, web components, app-shell, unified navigation, controllers, and all facets of contemporary web page design. There is strong emphasis on delivering features that align with modern design principles and delivering interfaces that minimize cognitive complexity.
Role
The Distinguished Architect is responsible for hands-on technical outcomes and delivering robust web-based user experiences for all ServiceNow customer-facing applications.
In this role, you will be evaluating and formulating key architectural solutions to support the development of new UI features and performing hands-on troubleshooting to enhance the performance and user-friendliness of existing web flows and pages. Strong understanding of front-end and full-stack web development, as well as the ability to navigate through intricate codebases is required for the role.
The ideal candidate should hold a senior-level position with hands-on experience as a Web architect or Web performance architect or SRE or equivalent. They should be able to demonstrate their expertise as a technologist, with in-depth knowledge of front-end systems design, Web performance, and Web runtime tools and frameworks.
The candidate will be expected to set the golden standard and technical direction for ServiceNow’s web-based user interfaces.
Strong proficiency in Web performance tools and frameworks, caching technologies, JavaScript, APIs and Java.
Be an innovator and provide technical thought leadership on how ServiceNow should scale the web platform, optimize its current framework, and incorporate new technologies.