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Advisory Solution Consultant - IT Business Management and Strategic Portfolio Management

Element AI

Element AI

Tokyo, Japan
Posted on Thursday, February 10, 2022

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is seeking a Senior Presales Solution Consultant for IT Business Management (ITBM) and Strategic Portfolio Management solution. We are seeking someone with experience with Enterprise PMOs and who can provide leadership and domain expertise for customers seeking to transform their organisations with Strategic Portfolio Management. The candidate will have a combination of being well versed in presenting solutions to varied audiences and hands-on technical knowledge to go broad and deep on solution positioning as part of sales cycles.

What you get to do in this role:

  • Supporting the sales cycle with deep-dive knowledge of ServiceNow's IT Business Management Solution, including Application Portfolio Management (APM), Project Portfolio Management (PPM) and Agile Management Solutions, that includes both agile development and Scaled Agile Framework (SAFe)
  • Help develop programs that enable solution consultants, solutions sales, and account teams to position and demonstrate the value of Strategic Portfolio Management on the ServiceNow platform
  • Deliver compelling presentations, workshops, respond to RFx requests, demonstrations and run proof of value and concepts for the customer
  • Develop and contribute to sales campaigns focused on ITBM by providing product and industry insight (Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc.)
  • Collaborate and align with product management and development team members to enhance ServiceNow products with new capabilities that address customer needs
  • Contribute to and maintain a showcase of ITBM solutions created on the ServiceNow platform
  • Staying current on competitive analysis and understand how to best position ServiceNow Suite to ensure we keep ahead of opportunities, obstacles, and challenges


To be successful in this role you have:

  • 3+ years of pre-sales solution consulting or sales engineering experience in (product specific area)

  • The ability to architect and effectively communicates and sell solutions to business challenges

  • The ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in the ServiceNow ecosystem

  • Prior experience with Project Portfolio Management (PPM)

  • The understanding of the PPM market and Strategic Portfolio Management

  • Experiences from working with agile processes and solutions

  • Exhibit prior and current technical expertise in web technology and the ability to learn new technologies

  • Strong written and oral communication skills and is self-directed and independent (Japanese language)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.


A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.


A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.