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Manager, Specialist Solutions Architects

Databricks

Databricks

IT
Munich, Germany
Posted on Jul 17, 2024

FEQ425R113

The Specialist Solution Architects (SSA) Team is engaged in our most important and complex customer engagements, providing deep technical expertise to both our new and existing customers. As a Manager, Specialist Solutions Architects, you will lead a team of SSAs responsible for accelerating our Data Intelligence Platform adoptions. Your team will provide specialist expertise to account teams who develop and oversee the technical account strategy.

The team you will lead is covering Central Europe and will focus on growing the business for Germany..

You will report to the Regional SSA and DSA Director and will grow and develop a dynamic team with expertise in areas including data warehousing, data engineering, and data science who will continue to deepen their knowledge of Databricks' as the platform expands.

You will guide and be directly involved in enhancing your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles and customer architectures, and build relationships with important partners in large corporations.

The impact you will have:

  • You will hire and develop a diverse team of Specialist Solutions Architects in a hyper-growth environment
  • Exceed your region's consumption targets by working effectively with peers to guide where to best deploy your team and move critical use cases forward
  • Make your customers extremely successful with Databricks and provide outsized value to their businesses
  • Establish relationships across the business to make your customers and team successful
  • Grow Databricks platform usage and prevent churn in strategic accounts by overseeing and retiring a regional growth quota
  • Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners
  • Help resolve customer questions on accounts and opportunities deemed strategic by Sales and Pre-sales field leadership
  • Act in a supportive manager capacity, including handling escalations, mentoring team members and building a career path for the assigned team members.

What we look for:

  • Experience in senior roles in the data space with a technical product (i.e. data warehousing, big data, or machine learning)
  • Experience leading customer-facing teams (team sizes greater than 5) in a pre-sales organisation with a focus on technical engagements
  • Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations
  • Experience hiring qualified candidates, ramping them up to be successful, and promoting them into larger roles.
  • Experience collaborating with other teams such as Sales, Product Management, and Customer Success
  • Experience driving software platform adoption in Fortune 500 organisations in markets such as: Finance, Media, Retail, Telco, Energy, and Healthcare
  • Up to 30% of travel required.
  • Based in Munich or Berlin area

Benefits

  • Private medical insurance
  • Life, accident & disability insurance
  • Pension Plan
  • Vision Reimbursement
  • Equity awards
  • Enhanced Parental Leaves
  • Fitness reimbursement
  • Annual career development fund
  • Home office & work headphones reimbursement
  • Business travel accident insurance
  • Mental wellness resources
  • Employee referral bonus

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.