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Business Operations Manager

Databricks

Databricks

Operations
San Francisco, CA, USA
Posted on Jul 12, 2024

FEQ225R128

Reporting to the Director of GTM Operations, the Business Operations Manager will be responsible for overseeing the program management and direct delivery of GTM operational and technology projects. You will manage the end-to-end design, delivery, and communication of projects, and shepherd them through successful resolution. You will partner with and build relationships across a wide variety of stakeholders, including Sales, Strategy, and IT, to consult on solution design of operations and business systems, and keep project deliverables on track using project management best practices.

The impact you will have:

  • Oversee process to govern GTM sales operations workstreams to drive sales and operational efficiency at scale
  • Plan and drive the execution of project deliverables with change management considered at all phases
  • Drive projects by gathering business requirements and advising on systems and operational design best practices
  • Develop, maintain and refine sales support systems, and define governance models for reviewing, triaging and servicing requests
  • Co-manage offshore operations team to provide world-class operational support to our sales and sales strategy teams

What we look for:

  • 8+ years of experience leading business systems design and managing projects in fast-moving technology companies
  • Proficient in Salesforce, including design, reporting and data management
  • Expertise in project management methodologies and process design
  • Ability to build and manage relationships with senior stakeholders across different departments
  • Understanding of technical sales, SaaS, or similar go-to-market motion

Benefits

  • Comprehensive health coverage including medical, dental, and vision

  • 401(k) Plan

  • Equity awards

  • Flexible time off

  • Paid parental leave

  • Family Planning

  • Gym reimbursement

  • Annual personal development fund

  • Employee Assistance Program (EAP)

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.