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Technical Enablement Specialist, Field Engineering

Databricks

Databricks

IT
London, UK
Posted on Monday, March 25, 2024

FEQ125R73

Location: London, United Kingdom highly preferred, but we are also open to applications for Amsterdam, Netherlands and Berlin/Munich, Germany.

Office Policy: Hybrid. Expected to be in the respective office (London, Amsterdam, Berlin or Munich) at least once a week. #LI-Hybrid.

About the Role:

The EMEA Field Enablement team ensures Go-To Market organisation has the processes, skills and technical capabilities required to engage with our customers across the journey. The ideal candidate has expertise in field enablement and adult learning principles, coupled with a genuine passion for Data and AI technologies.

In this role, you will assess and enhance the skills necessary to elevate the overall learner effectiveness in the field, specifically for our Field Engineering & Professional Services teams. You will lead cross-functional projects, whilst leveraging strong program management skills. You will utilise your strategic mindset to adapt and evolve priorities, drive performance and productivity, resulting in the strong cultivation of relationships across the internal technical community. You will report to the Director of Technical Enablement for Field Engineering.

The impact you will have:

  • Partner closely with Field Engineering leadership, Sales Enablement & other stakeholders to discover, validate, prioritise, and scale technical enablement initiatives. Serve as a trusted advisor to the regional stakeholders.
  • Help drive global technical enablement strategy through innovative programmes, covering design, development, implementation, and reporting oversight.
  • Contribute to the global roadmap by aligning programs with the regional strategic priorities. Help develop unified enablement programs tailored to regional audiences while maintaining global relevance.
  • Collaborate cross-functionally to keep up-to-date with a fast-evolving Databricks platform, product, messaging, capabilities, and new processes.
  • Coordinate and facilitate enablement sessions, workshops, and other launches in the region for a technical audience.
  • Incorporate best practices and industry trends to enhance enablement programs to boost field productivity.
  • Establish effective assessment methods to gauge the effectiveness of enablement programs. Continue to evolve the enablement and training solutions at Databricks.

What we look for:

  • Deep experience in developing and programme managing training & enablement, ideally in a Tech / SaaS company.
  • Experience running large-scale internal technical enablement programs for a technical audience.
  • Can translate insights into strategies and provide data-driven solutions to the internal Field Engineering organisation.
  • Results-driven with strong programme management skills and customer focus.
  • Ability to work well in a fast-paced dynamic environment, able to manage competing priorities, manage ambiguity, and stay flexible through growth and change.
  • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
  • An understanding of the competencies, processes and nuances associated with a technical platform-as-a-service sales and delivery motion.

Benefits:

  • Private medical, dental and cash refunds for health expenses
  • Life, disability and critical illness coverage
  • Group personal pension with company contribution
  • Equity awards
  • Paid parental leave
  • Gym reimbursement
  • Annual personal development fund
  • Work headphones reimbursement
  • Business travel accident insurance

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.