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Staff Professional Services Consultant

Alation

Alation

Sales & Business Development
United Kingdom
Posted on Wednesday, June 19, 2024

Big Data isn’t a problem. It’s an opportunity.

At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, “Alation makes me look like a rockstar.”

We help companies you know and trust empower their people with the best data every day. Alation helps Discover Financial Services quickly generate value from their data to create the product and customer service innovations that help the iconic credit card company remain number one in customer satisfaction. And real estate giant Keller Williams uses Alation to govern the more than 70 TB of data that empowers their global team of over 190,000 agents.

With $340M in funding – valued at over $1.7 billion and 550+ customers, including 35% of Fortune 100 companies- Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to Inc. Magazine’s Best Workplaces list for the fourth time. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

Join us!

Job Description:

Alation’s Professional Services team implements Alation at key customers, delivering immediate value, broad adoption with an unparalleled customer experience. We’re looking for someone excited to work with Alation’s industry leading technology to truly drive data culture at forward thinking enterprises. The right candidate loves engaging with customers, building trusted relationships and ensuring a high quality, timely implementation.

A Consultant is an experienced member of the Alation Professional Services team who possesses deep data management expertise and an outstanding record of program delivery success. As the leading authority on Alation’s technology they are primarily responsible for advising key client sponsors, planning and leading multi-phase implementation programs to drive usage, adoption and value.

Responsibilities:

  • Lead Alation software implementations of enterprise customersParticipate in account knowledge transfer sessions with Alation pre-sales.

  • Advise on the loading of metadata from databases, file systems and BI tools.

  • Advise on best practices for defining and populating data classifications, domains, taxonomies, glossaries, articles content, and lineage.

  • Conduct training and advise customers on the approach and use of key product features, and best practices to drive usage, adoption, and value.

  • Create functional requirements and technical specifications.

  • Provide advice to Technical Consultants who are creating custom integrations for the ingestion of metadata.

  • Provide project status reports and briefings.

  • Provide input on new features to Product Management.

  • Identify opportunities for account expansion.

  • Document lessons learned, tips/tricks and contribute knowledge base articles.

  • Participate in customer community forums.

Requirements:

  • Energized and excited about being in a high growth, startup environment

  • Passionate about continuously innovating and improving.

  • Comfortable working in a non-traditional office environment using virtual teaming and working remotely.

  • Passionate about ensuring customers get maximum value out of their investment.

  • Willing to travel 30%.

Experience:

  • Minimum 5+ years of consulting experience in a lead role.

  • Experience delivering services as part of a software company.

  • Data management experience with data governance, data quality, master data management, and/or reference data

  • Experience with databases and SQL proficiency. Experience with Alation or other metadata tools.

  • Experience with Business Intelligence tools, including Tableau, PowerBI, Looker, and Microstrategy.

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Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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