Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling.
About the Role
As a Solutions Engineer II, you’ll take technical ownership of robotic deployments, balancing fieldwork, customer collaboration, and internal engineering execution. You’ll integrate external systems, develop custom workflow software, and solve tough system-level problems ensuring our robots perform reliably and scalably in the real world. You’ll act as a technical point of contact across the deployment lifecycle and contribute meaningfully to product development and roadmap planning.
About the Work
- Lead workflow development and system integration between our robots, customer APIs, and physical site infrastructure to fulfill customer application requirements
- Perform advanced troubleshooting and root cause analysis across hardware/software boundaries
- Partner with engineering teams to identify and address systemic product issues
- Participate in early-stage deployments and technical go-to-market pilots, ensuring successful customer onboarding
- Collaborate with customers to define system requirements and site modifications
- Provide feedback to Product and Systems Engineering teams based on field experience
- Deliver technical training for customers and internal teams; create reference material and documentation
- Integrate external devices into Agility’s software systems including customer equipment, scanners and sensors
- Develop and maintain software to interface Agility’s peripheral devices, including chargers, EMS, and teleoperation devices
- Create software tools and components that address customers’ needs in alignment with the overall product roadmap
- Travel ~25–50% to customer sites for bring-up, testing, commissioning, and validation
About You
- BS or MS in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related field
- 2–5 years of experience in robotics deployment, field engineering, or systems integration
- Proficient in Linux and Python; confident working with APIs and interfacing hardware/software systems
- Experience commissioning or supporting robots or automation equipment in live environments
- Skilled in debugging ambiguous system failures and communicating solutions clearly
- Comfortable leading technical engagements and translating field learnings into roadmap contributions
- Willing and able to travel up to 50% of the time
Bonus Points
- Familiarity with network protocols
- Experience with QA workflows, test automation, or field validation
- Knowledge of industrial communication protocols (e.g., TCP/IP, Modbus, OPC-UA)
- Experience with mechatronics PLCs, conveyor systems, or safety/automation hardware
- Contributions to internal integration libraries or robotics SDKs
Benefits
- 401(k) Plan: Includes a 6% company match.
- Equity: Company stock options.
- Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Benefit Start Date: Eligible for benefits on your first day of employment.
- Well-Being Support: Employee Assistance Program (EAP).
- Time Off:
- Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
- Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
- On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Parental Leave: Generous paid parental leave programs.
- Work Environment: A culture that supports flexible work arrangements.
- Growth Opportunities: Professional development and tuition reimbursement programs.
- Relocation Assistance: Provided for eligible roles.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.
Apply Now: https://grnh.se/b444bbd04us
