Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling.
About the Role
We are seeking a skilled Senior Service Technician II - Electrical to join our Service team located in our factory, RoboFab, in Salem, OR. The successful candidate will be responsible for troubleshooting, diagnosing, repairing, and maintaining complex electronic systems and related equipment in support of our mobile manipulator platform, Digit. You will work closely with technicians and engineers, external partners and customers, and various teams to ensure timely and effective service delivery. This position has great potential for career advancement in a rapidly growing and exciting new industry of humanoid robotics.
About The Work
- Perform electronic/electrical troubleshooting, diagnostics, repair and refurbishment of robots and robot products to support customers and Service Level Agreements (SLAs).
- Collaborate with engineers/technicians to troubleshoot and repair technical issues.
- Perform upgrades to hardware, PCBA’s, wire harnesses, and various robot electro-mechanical subassemblies and robot peripherals as required.
- Use, maintain and upgrade test equipment as required to support service troubleshooting and repairs.
- Provide technical support to customers and internal teams, including training.
- Document Service activities, including repairs, maintenance, test and FA reports.
- Ensure compliance with quality and safety standards/regulations.
- Maintain a clean, organized, safe and efficient workspace regularly employing 5S.
- Support service, production and operations teams to develop and manage preventative and predictive maintenance schedules, part consumption and repair history
- Support Production and Deployment teams with mechanical robot diagnostics, repair, assembly, testing and support as required.
- Provide cross-functional support and training as needed.
About You
- High School diploma or GED; a 2-year technical degree or military equivalent preferred
- Minimum five years electro-mechanical systems troubleshooting and repair; mechatronics troubleshooting and repair preferred; failure analysis highly desired
- Experience with: electronics prototyping, soldering, debugging of complex systems.
- Proficiency with electrical / electronic hand tools, power tools, diagnostic tools, and engineering lab equipment (Power Supplies, DMM, O-Scopes, etc..)
- IPC certifications desired (IPC 610, 620, 7711, 7721)
- Excellent computer skills and proficient using Google sheets/docs and/or MS Excel/Word/Powerpoint; MRP/MES, JIRA, MS Power BI a plus
- LINUX CLI skills and experience highly desirable ;Altium PCB design highly preferred
- Able to quickly learn new software applications
- Able to perform standard work instructions and SOPs with accuracy and repeatability
- Able to provide clear written and verbal detailed updates and reports daily/weekly
- Able to work well both independently and collaboratively in a factory environment
- Able to lift up to 50 lbs, have excellent manual dexterity and visual color acuity
- Ability to work M-F overtime to meet schedules, and occasionally weekends (not typical)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as this is subject to change at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give such instructions or assignments.
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee routinely is required to sit; talk and hear; use hands to touch, feel, handle, push/pull and move objects; see details of objects that are less than a few feet away; see differences between colors, shades, and brightness. The employee is occasionally required to stand, walk and move around the office; stoop, kneel, crouch, twist, crawl, reach, and stretch; and see details of objects that are more than a few feet away.
Benefits
- 401(k) Plan: Includes a 6% company match.
- Equity: Company stock options.
- Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Benefit Start Date: Eligible for benefits on your first day of employment.
- Well-Being Support: Employee Assistance Program (EAP).
- Time Off:
- Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
- Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
- On-Site Perks: Catered lunches twice a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Parental Leave: Generous paid parental leave programs.
- Work Environment: A culture that supports flexible work arrangements.
- Growth Opportunities: Professional development and tuition reimbursement programs.
- Relocation Assistance: Provided for eligible roles.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
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